DESIGNING FOR DISORDER: HOW STRATEGIC FLEXIBILITY UNLOCKS LOCAL ENTREPRENEURSHIP AT MEGA-EVENTS

When mega-events loosen their grip, cities come alive—and communities finally get their moment.

Dr Mike Duignan (University of Paris 1: Pantheon-Sorbonne, France).

EXECUTIVE SUMMARY

  • Mega-events often exclude local communities through hyper-regulated, corporate-dominated spaces—but this isn’t inevitable.

  • Rio 2016 revealed how weaker control can open up “liminoidal” zones that foster authentic, inclusive experiences and entrepreneurial opportunities.

  • Spontaneous, grassroots economic activity can enhance both visitor engagement and host-community benefit—without compromising safety or success.

  • The 3Cs Framework—Control, Context, and Communitas—offers a strategic model for designing more flexible, inclusive event spaces.

  • Event organisers must shift from rigid control to curated openness, empowering communities to co-create value through cultural expression, commerce, and connection.

What if the best thing about a mega-event is what wasn’t planned?

At Rio 2016, as the Olympic flame burned and athletes competed under the watchful eye of global media, something unexpected flickered to life just beyond the stadium walls. On the so-called “Last Mile”—the short but heavily policed transit routes from train stations to event venues—a different kind of performance was unfolding. It wasn’t choreographed by the International Olympic Committee or backed by global sponsors. Instead, it was led by street vendors with coolers full of caipirinhas, locals rapping over microphones to sell homemade snacks, and samba dancers welcoming visitors into their neighbourhoods. In these vibrant, chaotic corridors, something rare happened: the grip of global corporate control loosened, and local life surged into the space.

INTRODUCTION

These weren’t acts of defiance; they were acts of survival, creativity, and connection. Despite years of research showing how mega-events displace communities, destroy informal economies, and sterilise public space, Rio’s Olympic Transit Zones offered a surprising counter-narrative. In a city marked by political turmoil, economic collapse, and infrastructural disarray, the system’s failure inadvertently created room for something powerful: liminoidal space. That is, temporary zones of possibility where order relaxed just enough for new, more inclusive interactions to take root.

This was not the planned legacy of the Games. But maybe it should have been.

These weren’t acts of defiance; they were acts of survival, creativity, and connection.

THE PROBLEM AND/OR OPPORTUNITY

Mega-events like the Olympics are routinely sold to host cities as engines of economic development, urban regeneration, and global prestige. Yet, time and again, they fall short of delivering on these promises—especially for local communities and small businesses. Host contracts and event security protocols often impose strict spatial controls that exclude informal traders, displace neighbourhood economies, and channel consumption toward official sponsors. This model privileges global capital while rendering the local invisible.

However, Rio 2016 revealed a gap in the dominant logic. Amid institutional chaos and weakened oversight, space was unintentionally created for local entrepreneurs to act, adapt, and thrive. These unregulated moments weren’t just opportunistic—they were transformative. The “problem” of disorganisation became an opportunity for liminoidal experience: dynamic, creative, and inclusive.

What if we stopped treating disorder as failure—and started recognising its potential to unlock more democratic, community-rooted forms of event engagement?

The dominant narrative in mega-event research is one of exclusion: small businesses pushed aside, informal traders evicted, public spaces privatised, and local communities marginalised in favour of official sponsors and global stakeholders. Studies of London 2012, Sochi 2014, and Tokyo 2020 all reinforce this script. Regulation and securitisation are presented as necessary evils—unfortunate trade-offs in the name of efficiency, branding, and safety.

But Rio 2016 disrupts this orthodoxy. This study shows that, under specific conditions, reduced control can actually enable more inclusive, dynamic outcomes.

WHY DOES THIS MATTER NOW?

In a world increasingly obsessed with risk management and regulatory compliance, the Rio experience forces a critical question: are we over-designing mega-events to the point of cultural sterilisation?

With major events returning to cities like Paris, Los Angeles, and Brisbane in the coming decade, this moment offers a rare window of opportunity. We can rethink the spatial politics of events—before they are built—by learning from the accidental inclusivity of Rio’s Olympic Transit Zones. The future of mega-events may depend on it.

HOW DOES THIS ADD TO WHAT WE ALREADY KNOW?

As cities compete to host ever-larger mega-events—World Cups, Olympics, Expos—the stakes are getting higher, and so are the demands for accountability. Public tolerance for exclusionary practices, broken legacy promises, and the displacement of communities is wearing thin. In an era of rising inequality, informal economic precarity, and growing scrutiny of global institutions, event organisers can no longer afford to ignore who benefits—and who doesn’t.

Rio 2016 surfaced a radical idea: that community benefit might emerge not despite loosened control, but because of it.

By drawing on anthropological concepts like liminalityliminoidality, and communitas, it reframes Rio’s “disorder” not as failure, but as fertile ground for spontaneous local entrepreneurship and visitor-host interaction.

This challenges both theory and practice. It adds nuance to Chalip’s (2004) event leveraging model by introducing liminoid spaces as enabling conditions for immediate, grassroots economic participation. It also counters the assumption that more control always yields better events. Sometimes, it turns out, less is more.

It also explores communitas: fleeting, egalitarian moments of connection between strangers. Together, these ideas frame Rio’s unregulated event spaces not as chaotic voids, but as creative zones where social norms bend, roles shift, and entrepreneurial practices emerge.

Rather than asking how to maintain order, the study asks what happens when order breaks down—and finds that some of the most vibrant, inclusive forms of event engagement happen precisely in those moments.

WHAT IDEAS DRIVE THIS ARTICLE?

This study combines ethnographic methods with anthropological theory to unpack a rarely examined dimension of mega-event experience: the in-between spaces where official oversight falters and local life breaks through. Using a “walking methodology” during the Rio 2016 Olympics, the lead researcher systematically observed and recorded entrepreneurial activity across Olympic Transit Zones—those narrow corridors between transport hubs and venue gates. These observations were triangulated with 17 stakeholder interviews, including tourism officials, local business leaders, academics, and government representatives.

Conceptually, the study draws on Victor Turner’s theory of liminality—the threshold between social structures—as well as liminoidality, which captures the voluntary, playful, and ambiguous spaces common to modern leisure.

Together, these ideas frame Rio’s unregulated event spaces not as chaotic voids, but as creative zones...

Key Arguments

  • Mega-events like the Olympic Games are often portrayed as neutral celebrations of sport and culture. But in reality, they are highly structured systems of control that reconfigure urban space, prioritise elite interests, and marginalise local communities. Host cities must sign legally binding contracts that hand significant authority to international governing bodies, granting them the power to reshape neighbourhoods, enforce zoning regulations, and dictate commercial access. These contracts often create what scholars describe as “sanitised” or “secure” environments—designed not for inclusivity, but for the smooth flow of capital and crowds.

    Within this logic, the Olympic Transit Zone becomes a high-stakes funnel: a narrow path where spectators are shepherded from transit hubs to event venues. These spaces are typically dominated by official sponsors, uniformed security, branded merchandise, and surveillance infrastructure. Local traders and residents are either pushed to the margins or removed altogether. As a result, local economies are disrupted, and opportunities for spontaneous cultural exchange are lost.

    What this reveals is that mega-events are not just spectacles—they are spatial and economic systems that privilege certain actors while excluding others. These systems often suppress the informal, the improvisational, and the unpredictable—all of which are fundamental to vibrant urban life. In the process, they risk stripping events of the very local character they claim to celebrate. Recognising this power dynamic is the first step toward reimagining how event spaces might be structured more equitably.

  • Rio 2016 didn’t follow the script. Financial crisis, political upheaval, last-minute security failures, and limited corporate activation combined to disrupt the usual top-down control mechanisms associated with mega-events. The Olympic Transit Zones—normally regulated, sanitised corridors—became open, messy, and porous. In this unintentional gap in governance, something remarkable happened: local entrepreneurs moved in, animated the spaces, and built fleeting yet powerful connections with visitors.

    Rather than being funnelled quickly through corporate gauntlets, spectators found themselves in unpredictable, vibrant corridors filled with local music, food, street vendors, and spontaneous performance. Interviews and field observations from Rio show that these spaces were not abandoned or chaotic. They were claimed—by residents, micro-entrepreneurs, and cultural actors who used the loosened controls to experiment with forms of hospitality and commerce usually excluded from Olympic zones.

    What emerged were liminoidal spaces—flexible, indeterminate zones that blurred the lines between official and unofficial, planned and improvised, commercial and cultural. These zones allowed people to dwell, to choose their own paths, and to engage with the city on their own terms. They enabled what Turner (1974) called communitas: a shared, egalitarian experience between strangers, created not by design, but by circumstance.

    Far from being a security failure or logistical flaw, Rio’s disorderly Olympic Transit Zones served as accidental incubators of community engagement and entrepreneurial inclusion. They offered a powerful, if fragile, alternative to the corporate-dominated models of event design that have come to define the Olympic experience.

  • For years, the concept of “event leverage” has focused on pre-planned, top-down strategies to maximise the economic and social returns of hosting mega-events. Policymakers and organisers often follow a linear logic: identify legacy goals, align resources, implement formal programmes, and measure outputs. But Rio’s 2016 Olympic Transit Zones revealed something different—a form of serendipitous leveraging led not by institutional actors, but by everyday people seizing the moment.

    Local vendors didn’t wait for formal inclusion. They set up makeshift stalls, improvised marketing strategies, and offered products and experiences rooted in Cariocan culture. They piggybacked on foot traffic, used humour and music to attract customers, and created micro-environments of warmth and welcome. These were not outcomes of a strategic legacy plan. They were organic, reactive responses to gaps in control—responses that produced tangible economic benefit and memorable visitor experiences.

    This complicates the orthodox view that successful leveraging must be structured, sanctioned, and pre-approved. It suggests that leverage can also be emergent—an improvisational act that flourishes in flexible, open spaces. Importantly, these forms of leveraging require neither high-level investment nor lengthy planning cycles. What they require is room to move—literal and metaphorical breathing space in the event design.

    By elevating strategy over spontaneity, many mega-events have missed this quieter form of grassroots value creation. Rio reminds us that sometimes the most powerful impacts aren’t those designed in boardrooms, but those that unfold in the spaces between control.

  • If Rio 2016 showed us anything, it’s that a little disorder can go a long way. What initially appeared as governance failure turned out to be a breeding ground for creative, inclusive, community-driven engagement. Yet, most mega-event organisers remain locked into a default setting of hyper-control—tight zoning, rigid commercial rights, heavy policing, and closed-off spaces that prioritise sponsor interests. This rigidity not only stifles local entrepreneurial opportunity, it also flattens the visitor experience into something generic, commodified, and disconnected from place.

    It’s time to rethink that approach. Rather than viewing informality as a threat, organisers could treat it as a resource. This doesn’t mean abandoning safety or oversight—it means designing spaces within mega-events that tolerate ambiguity, encourage community participation, and allow informal economies to flourish responsibly. Call it “strategic looseness” or “curated liminoidality”: a deliberate allocation of space and time for local actors to innovate, entertain, and connect.

    Incorporating these flexible zones—especially in transitional areas like Olympic Transit Zones—could offer a triple win. First, it opens up real economic opportunities for local entrepreneurs. Second, it improves the cultural authenticity and memorability of the visitor experience. Third, it strengthens community buy-in and softens the hostility often directed at mega-event organisers.

    In short, flexibility isn’t a liability—it’s an asset. And if we want mega-events to serve broader publics, not just global brands, we need to embed that insight into the DNA of future event design.

  • Rio 2016 was exceptional—but it shouldn't be an exception. While the conditions that enabled liminoidal spaces and entrepreneurial spontaneity may have been unintentional, the outcomes are too valuable to be dismissed as a one-off. The challenge now is to extract lessons from Rio and translate them into a replicable framework that other cities—and organisers—can adapt to their own contexts.

    This means moving beyond crisis-induced flexibility toward intentional design for inclusion. It means asking: What kind of spaces allow communities to participate meaningfully in the visitor economy? What policies can balance security and spontaneity? What infrastructure supports both global sponsors and street-level entrepreneurs without crowding either out?

    It also requires recognising that inclusion doesn’t just mean representation in planning committees or access to official vendor permits. It means shaping event environments that allow for improvised participation—where people can respond to the event in real time, with cultural expression, commerce, and creativity.

    Mega-events are more than logistical operations. They are living social systems, and like any complex system, they benefit from adaptive design. Rio’s case pushes us to see liminality and the liminoid not as abstract anthropological curiosities, but as practical tools for rethinking how we structure event space, power, and opportunity.

    In what follows, we propose a new template for event managers and city officials—a simple but powerful way to rethink space, spontaneity, and strategy. It’s time to shift from control to choreography.

THE “3Cs” FRAMEWORK: CONTROL, CONTEXT, AND COMMUNITAS

To help event organisers navigate the tension between structure and spontaneity, we propose the 3Cs Framework—a strategic lens for designing more inclusive, engaging, and community-rooted mega-event spaces. Built on the Rio 2016 case, the framework captures how ControlContext, and Communitas interact to shape visitor experiences and entrepreneurial opportunity.

1. Control: Loosen, Don’t Abandon

Most mega-events default to rigid control: tight zoning, exclusive commercial rights, and heavy securitisation. This is understandable—organisers must manage risk, maintain order, and protect stakeholders. But over-control kills creativity. The lesson from Rio isn’t to eliminate regulation, but to selectively loosen it in targeted areas.

Action: Identify specific zones—like Olympic Transit Zones—where security presence can be lightened, official sponsor saturation reduced, and informal activity permitted under clear, limited guidelines. Think of it as “choreographed disorder”: a curated margin within the event ecosystem.

2. Context: Read the Local Terrain

What worked in Rio may not work in Tokyo or Paris—but why it worked is crucial. The success of liminoidal space depended on cultural norms of informality, crisis-induced decentralisation, and an embedded tradition of street-level hospitality. Effective design starts with reading local realities: What informal economies exist? What community practices animate public space? What frictions are likely?

Action: Conduct pre-event ethnographic and stakeholder analysis to map local behaviours, informal economies, and spatial flows. Design policy around real-world rhythms, not imported templates.

3. Communitas: Enable Moments of Connection

In Rio’s Transit Zones, the outcome wasn’t just commerce—it was connection. Visitors shared meals with residents, danced with strangers, and bought goods from local artisans. These weren’t just transactions; they were acts of mutual recognition. Turner’s concept of communitas helps us see these fleeting moments as central to the meaning of the event, not peripheral.

Action: Plan for interaction, not just movement. Create mixed-use spaces that encourage dwell time: shaded rest zones, food areas with seating, pop-up markets, or micro-stages for local performance. Empower local actors to animate these spaces, not just pass through them.

Putting It Together

The 3Cs Framework challenges organisers to rethink space as more than a security perimeter or branding platform. It positions space as social infrastructure—a canvas for interaction, identity, and inclusion.

  • Use Control tactically, not uniformly.

  • Let Context drive design, not just logistics.

  • Create the conditions for Communitas, not just crowd management.

Applied thoughtfully, this approach helps move mega-events beyond the myth of neutrality and toward environments that are not only safe and profitable, but meaningful and shared.

CONCLUSIONS

The Rio 2016 Olympic Games offered a glimpse of something rare in the world of mega-events: a moment where the grip of global control loosened just enough for local culture, creativity, and commerce to breathe. What emerged was not chaos, but possibility—a fleeting, liminoidal space where street vendors, samba dancers, and spectators co-created something that felt more human than any sponsor activation ever could.

This wasn’t part of the official legacy plan. It wasn’t designed, forecasted, or evaluated. But it was real—and for many, unforgettable.

As future Olympic hosts like Paris, Los Angeles, and Brisbane gear up, they face rising expectations and growing scrutiny. Citizens are demanding events that deliver shared value, not just corporate spectacle. The urgency is clear: if mega-events continue to marginalise local communities and sanitise public space, their social license to operate will collapse.

Rio showed that inclusion doesn’t always come from the top—it can emerge when space is left open, when plans aren’t airtight, when local actors are trusted to act. But we cannot rely on accident and dysfunction to generate such outcomes. The time has come to turn serendipity into strategy.

The question is no longer if events can be more inclusive. The question is how—and whether organisers have the courage to let go of control, even just a little, to make space for what truly matters: local voice, cultural vitality, and the spontaneous joy that turns an event into an experience.

The urgency is clear: if mega-events continue to marginalise... their social license to operate will collapse.

PRACTICAL ACTIONS

If mega-events are to become more equitable and engaging, stakeholders must embed inclusive design principles into every phase of planning and delivery. The following five actions translate the insights from Rio’s Olympic Transit Zones into practical strategies for event organisers, city officials, and legacy planners.

1. Zone for Inclusion: Designate Flexible Interaction Spaces

Instead of over-securing all event zones, carve out specific “Community Activation Zones” within key transit corridors or public plazas. These areas should:

  • Allow vetted local traders, performers, and community groups to operate freely.

  • Reduce commercial exclusivity rights to allow coexistence with official sponsors.

  • Encourage pop-up activities (e.g. food, music, craft markets) that reflect local culture.

Think of these as soft spaces between the hard lines of official programming—designed not for maximum efficiency, but for maximum engagement.

2. Co-Create with Communities: Move Beyond Consultation

Go beyond box-ticking community meetings. Engage residents and informal traders as co-designers of the event experience. Use participatory mapping workshops, walking tours, and micro-grants to identify who is already active in these zones and how they can contribute.

Empowering local actors doesn’t just enrich the event—it builds trust, reduces conflict, and surfaces grassroots innovation often invisible to formal planners.

3. Loosen the Rules, Strategically

Not all rules are equal. Review regulatory frameworks to identify where strategic leniency is possible without compromising safety. For example:

  • Simplify licensing for temporary food vendors or artists.

  • Permit informal seating areas or ambient music in transition spaces.

  • Allow for non-branded entrepreneurial activity in buffer zones outside venue perimeters.

A nuanced approach to regulation can unlock value without sacrificing control.

4. Reframe Security as Hospitality

Security presence doesn’t have to feel militarised. Train stewards and volunteers not just to manage crowds but to facilitate interaction and dwell-time. Where appropriate, adopt a “soft policing” model that emphasises presence over enforcement.

When visitors feel welcome—not watched—they linger, engage, and spend. That’s good for business and for public perception.

5. Measure What Matters: Evaluate Social and Spatial Outcomes

Legacy evaluation often focuses on economic metrics and brand exposure. Expand this to include indicators like:

  • Volume and diversity of informal entrepreneurial activity.

  • Dwell-time and footfall in designated flexible spaces.

  • Visitor satisfaction with authentic local experiences.

  • Community perceptions of inclusion and visibility.

Use qualitative tools like mobile ethnography, video diaries, and street-level interviews to capture the richness of what these liminoidal spaces produce.

In sum: If we want mega-events to generate real social value, we need to design not just for infrastructure, but for interaction. This means creating room for improvisation, ambiguity, and play—the very qualities that make cities, and events, feel alive..


IMPLEMENTATION CHALLENGES

While Rio’s example is instructive, it is not easily replicable. The enabling conditions—political instability, financial collapse, and weak enforcement—are neither desirable nor predictable. What worked in Rio may not work in more tightly governed or risk-averse contexts like London, Paris, or Los Angeles. Moreover, fostering liminoidal spaces requires a tolerance for ambiguity and informality that many public and private stakeholders find uncomfortable.

There are also genuine risks. Loosening control may create legal grey zones, health and safety concerns, or brand conflicts with official sponsors. Without clear frameworks, informal activity can quickly become exploitative or unsafe. Balancing openness with oversight will require careful negotiation, local trust-building, and continuous monitoring.

Finally, measuring the success of liminoidal interventions remains a methodological challenge. Many of the most meaningful outcomes—spontaneity, joy, connection—are hard to quantify but crucial to the event experience.

Still, these limitations should be seen as prompts for innovation, not excuses for inertia.

REFERENCES

See original article for references.

AUTHOR(S)

Professeur des universities, University of Paris 1: Pantheon-Sorbonne (France).

Mike is the Founder and CEO of the Centre for Events and Festivals (CEF); Professeur at the University of Paris 1: Pantheon-Sorbonne; and the Editor-in-Chief of Event Management Journal - the leading academic journal for the study and analysis of events and festivals, founded in 1993, and based in New York (USA). He is also the Editor of Routledge’s book series: ‘How Events Transform Society’. Previously, Mike has been Director of Research, Intelligence and Education at Trivandi; Associate Professor at the University of Central Florida (USA) and Head of Department and Reader at the University of Surrey, where he was also the Director of the UK Olympic Studies Centre - the #1 UK, European and USA universities for the study of events and festivals. For the past 15 years, Mike has been researching, analysing, commentating, writing, publishing, and teaching on the economics and social impacts of staging major events, with the view to improve delivery and leave a sustainable legacy for the communities, people and places that play host. All Mike’s work is available at: www.MikeDuignan.com. 

Disclaimer
The views and insights expressed in this article are those of the author(s) and reflect their research and professional expertise. They do not represent the views of the Centre for Events & Festivals CIC or its partners.